Cute Block Plants Privacy Policy

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Privacy Statement and Policy

This policy sets out how Cute Block Plants (“Cute Block Plants”, “we” “us”) collects, uses and discloses your personal information and accounts with Cute Block Plants.

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Cute Block Plants appreciates the importance of protecting the personal information and credit related information that you have provided us in the course of business. This Privacy Policy is based on Part IIIA of the Privacy Act 1988 (“the Act”), complies with the Australian Privacy Principles set out in the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and explains how your personal information will be managed when dealing with Cute Block Plants.

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When you engage Cute Block Plants to provide you with any goods or services, or communicate with Cute Block Plants through our social media, email, by telephone, in writing, or use any of Cute Block Plants other services, including the Cute Block Plants website, you agree to the confidential use of your personal information in the professional manner described in this policy. We only disclose when necessary statistical data to our aligned business partners and will never sell or disclose any of your actual personal details. 

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Cute Block Plants has a policy of deleting old data regularly, especially when that concerns personal information of its customers.

 

1. Accurate and up-to-date information

Cute Block Plants takes reasonable steps to ensure that your information is accurate, complete, up-to-date and not misleading by updating its records whenever true and correct changes to the information come to its attention.

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You can log into the Cute Block Plants website www.cuteblockplants.com.au and update your details at any time and this should be your first option to update your information. If you have trouble or believe your information is still incorrect, incomplete or not current, you can request that we update this information by contacting our Privacy Officer. To contact our Privacy Officer please see the contact details at the end of this policy.

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Cute Block Plants will correct information it has about you if it discovers, or you are able to show to a reasonable standard, the information is incorrect. If you seek correction and Cute Block Plants disagrees that the information is incorrect, Cute Block Plants will provide you with its reasons for taking that view. Cute Block Plants disregards information that seems likely to be inaccurate or out of date by reason of the time that has elapsed since it was collected or by reason of any other information in its possession.

 

2. Using our Website/s

As with most websites, when you visit Cute Block Plants website or use an application on Cute Block Plants website, Cute Block Plants may record anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded type of browser and operating system. Also refer to the Cute Block Plants - Terms & Conditions of Website.

Cute Block Plants uses:
•    IP Addresses. An Internet protocol (IP) address is a unique identifier automatically assigned to a user’s computer when logging onto the Internet. IP addresses are used to identify server problems, administer a website, and compile aggregated statistics for marketing and research purposes. Cute Block Plants websites capture IP addresses.
•    Navigational Data. Navigational data includes log files and clickstream data. Navigational data can identify a user’s Web browser and operating system, when and for how long a user visits a website, what pages a user views on a website, and the address of the website that the user was visiting previously. This information is typically used to administer a website, improve website content, and compile aggregated statistics for marketing and research purposes. Cute Block Plants websites collect navigational data.
•    Cookies. “Cookies” are small text files sent from a website to the hard drive of a user’s computer to store bits of information related to that user. Cookies can store a variety of information, including IP addresses, navigational data, server information, and data transfer times. There are two kinds of cookies: session cookies, which are deleted once a user closes his or her Web browser window or otherwise turns off his computer, and persistent cookies, which remain on a user’s computer hard drive until deleted.
•    Session cookies are typically used to aid in website navigation and to collect statistical information.
•    Persistent cookies can also aid in website navigation and collecting statistical information, but are typically used to customize a website for a user, such as by storing passwords and preferences so that users do not have to re-enter them each time they visit a website.

Cute Block Plants websites use session cookies and persistent cookies.  You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Cute Block Plants websites, but the website may be limited in the use of some of the features:
•    Internet Tags: “Internet Tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are similar to cookies, but they are smaller and are typically used to collect information such as the IP address and browser type related to the user’s computer. Cute Block Plants websites use “Internet Tags.”

The Cute Block Plants websites may contain links to or from other websites. Cute Block Plants is not responsible for the privacy practices of other websites. This privacy policy applies only to the information we collect on the Cute Block Plants website. We encourage you to read the privacy policies of other websites you link to from Cute Block Plants website.

3. Stop Communications / Unsubscribe

If you are receiving marketing communications (e-mails, etc.) from us or anyone else with whom we may share personal information, as described in this policy, and you no longer wish to receive such communications, please look at the bottom of any email we send as there is an “unsubscribe” link. If you are unable to do this please send an email to: info@cuteblockplants.com.au and advise what communications you would like to unsubscribe from. All Cute Block Plants emails contain an unsubscribe link in the footer of the email, as required by Australian law, you should use this to unsubscribe or stop communications from us at any time.

4. Holding and the security of your personal related information

Cute Block Plants only uses business partners with highly secure and encrypted gateways, especially for transactions. Other communications and transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of the personal information we gather from you. You should be aware that e-mail submitted through the Cute Block Plants websites (including forms submitted via e-mail) may not be secure or encrypted, so you should take particular care in deciding what information you send via e-mail. However, once we receive any personal information you provide to us, we may hold your information in physical form or in electronic form on our systems or the systems of our service providers. Cute Block Plants protects your information including your credit related information from misuse or loss by restricting access to the information in electronic format and by appropriate physical and communications security. Any information destroyed is disposed of in a manner that protects the privacy of information in an appropriate manner.

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5. Access to your personal information

Cute Block Plants acknowledges that you have a general right of access to information we hold concerning you, and to have inaccurate information corrected. You are able to access the information including your credit related information we hold about you by contacting our Privacy Officer.  If access is refused to your information, we will give you a notice explaining our decision to the extent practicable and your options.

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Cute Block Plants reserves the right to deny access to personal information, to the extent permitted by law, if providing access: 
•    could pose a possible threat to life or health;
•    could cause an unreasonable impact on the privacy of others;
•    would be in response to a frivolous or vexatious request;
•    relates to existing or anticipated legal proceedings which could be prejudiced as a result;
•    relates to existing or anticipated commercial negotiations involving Cute Block Plants and Cute Block Plants legitimate commercial interests could be prejudiced as a result;
•    is in any way unlawful;
•    could in any way prejudice law enforcement or security;
•    could prejudice the prevention, detection or investigation of seriously improper conduct, either within or external to Cute Block Plants operations.

 

6. Anonymity when dealing with Cute Block Plants

Cute Block Plants allows individuals the option not to identify themselves when dealing with it, only where it is practicable. Cute Block Plants also reserves the right to refuse service to any persons or businesses they cannot satisfactorily identify, or suspects of fraudulent activity. 

 

7. Dealing with unsolicited information

Cute Block Plants takes all reasonable steps to ensure that all unsolicited information is destroyed immediately.

 

8. Cross border disclosure

Any personal information provided to Cute Block Plants may be transferred to, stored by or disclosed to an overseas recipient. For example, Cute Block Plants may use a server hosted overseas to store data, which may include your personal information.

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Cute Block Plants will take reasonable steps, in the circumstances, before your personal information is disclosed to an overseas receipt, to ensure that the overseas recipient does not breach privacy laws in relation to your personal information (“the Required Steps”).

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The Required Steps do not apply if you consent to the disclosure of your personal information to an overseas recipient. By supplying your personal information to Cute Block Plants, you consent to the disclosure of your personal information to an overseas recipient and agree that the Required Steps do not apply.

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If you consent to the disclosure of your personal information to an overseas recipient, the overseas receipt will not be accountable under the Act, and you will not be able to seek redress for breaches under the Privacy Act.

 

9. Collecting sensitive information?

Cute Block Plants does not collect sensitive information unless it is specifically relevant and necessary for the purpose of Cute Block Plants business operation and your consent is first obtained. All sensitive information is collected and used in accordance with this privacy policy. Cute Block Plants does not use government identifiers (e.g. tax file numbers) to identify individuals.

 

10. Complaints and disputes

We acknowledge that you have a general right to ensure your personal information and credit-related information is accurate and up-to-date as well as the general right of access to information concerning you, and to have inaccurate information corrected.  If you have reason to believe that we have not complied with our obligations relating to your information under Part IIIA of the Privacy Act, please refer any complaint to queries to our Privacy Officer (details below).

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We will ensure your complaint is handled by our Privacy Officer in an appropriate and reasonable manner. Where necessary we may consult with a reporting body in order to deal with your complaint. A written notice of our decision regarding your complaint will be provided to you.
 
If you are not satisfied with our response or the way your complaint was handled you may refer your complaint to the relevant external dispute resolution (EDR) scheme.

 

11. Who should you contact for further information?

For further information please refer any queries about privacy issues to our:

 

Privacy Officer
Cute Block Plants

Email: info@cuteblockplants.com.au

 

12. How this policy changes

This policy may change from time to time without notice. A current version of this policy will be published on the Cute Block Plants website page www.cuteblockplants.com.au/privacy-policy or may be obtained free of charge upon request.

 

13. Summary
This Privacy Policy is provided by Cute Block Plants, Australia, ABN 52 703 751 743, please direct any questions or comments to:

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Privacy Officer
Cute Block Plants

Email: info@cuteblockplants.com.au